TERMS & CONDITIONS

These Terms and Conditions ("Terms") are a legally binding agreement between Yours Truly Skin & Body (“Company”) and the users of its website and services ("Users"). By accessing or using the website located at https://www.yourstrulybg.com and booking services, Users agree to comply with these Terms.

The purpose of these Terms is to clearly define the rights and obligations of both the Company and the Users concerning the use of the website and the services provided. These Terms govern all transactions and interactions between the Users and the Company, including but not limited to appointments, payments, medical services, and user conduct.

These Terms may be updated periodically to reflect changes in business practices, legal requirements, or service offerings, and it is the responsibility of Users to review them regularly. Users’ continued use of the website and its services constitutes acceptance of any amendments to these Terms.

The Company reserves the right to refuse services, restrict access, or terminate use of the website or services for any User that violates these Terms.

Service Offering

Yours Truly Skin & Body offers a variety of aesthetic and medical-grade treatments designed to enhance the appearance and well-being of its clients. The services available through the Company include, but are not limited to, the following:

Microneedling
A minimally invasive procedure involving fine needles to stimulate collagen production and rejuvenate the skin. Microneedling is designed to address fine lines, wrinkles, and acne scarring.

Chemical Peels
Application of a chemical solution to exfoliate and remove dead skin cells, improving skin texture and tone. Chemical peels can treat hyperpigmentation, sun damage, and mild acne scarring.

Botox and Dermal Fillers
Injectable treatments for reducing the appearance of fine lines and wrinkles. Botox relaxes facial muscles, while dermal fillers restore volume and fullness to areas such as the lips, cheeks, and under the eyes.

PRP (Platelet-Rich Plasma) Therapy
A regenerative treatment using the patient's own blood plasma to promote healing and enhance the skin's appearance. PRP can be used for hair restoration, facial rejuvenation, and acne scar treatment.

Laser Treatments
Non-invasive treatments utilizing laser technology to address skin issues such as sunspots, redness, and uneven skin texture. Laser treatments also include hair removal and skin resurfacing.

IV Therapy
Intravenous infusions designed to deliver vitamins, minerals, and other essential nutrients directly into the bloodstream to promote overall wellness, hydration, and energy.

Body Sculpting
Non-surgical methods of fat reduction and contouring, such as CoolSculpting or similar technologies, designed to help clients achieve their desired body shape by targeting stubborn fat areas.

Skincare Consultations and Customized Treatments
Personalized skincare assessments by licensed professionals to develop customized treatment plans, including product recommendations and ongoing skin care regimens for optimal results.

Each service is performed by trained professionals, including Cynthia Korba, R.N., and other licensed specialists, in accordance with industry standards and applicable medical regulations.

Clients acknowledge that the results of services may vary based on individual factors, including skin type, medical history, and adherence to post-treatment guidelines. The Company does not guarantee specific outcomes and advises all clients to consult with the service providers for personalized treatment information prior to booking.

The Company reserves the right to modify or discontinue any of its services without prior notice, in order to maintain the highest standards of care and adapt to advancements in aesthetic treatments.

Booking, Payments, and Refunds

Booking

Clients may book appointments for treatments and services through the Yours Truly Skin & Body website or by contacting the business directly. When booking online, clients will select their desired service, choose an available time slot, and provide personal information, including name, contact details, and payment method.

Full Payment Requirement

All appointments require full payment at the time of booking to secure the appointment. This policy ensures that clients are committed to their scheduled service, and it helps the Company maintain an efficient booking system. If full payment is not completed, the booking will not be confirmed, and the appointment time will remain open for other clients.

Yours Truly Skin & Body reserves the right to modify or cancel appointments at its discretion, particularly in cases of staff availability or unforeseen circumstances. In such cases, the Company will notify the client promptly to reschedule or offer a refund if applicable.

To ensure timely service, clients are encouraged to arrive at least 10 minutes before their scheduled appointment. Late arrivals may result in the appointment being shortened to accommodate subsequent bookings, but the full payment amount will still apply.

Payments

Clients must provide valid payment information at the time of booking. Yours Truly Skin & Body accepts the following payment methods:

Major credit cards (Visa, MasterCard, American Express, Discover)
Debit cards
Online payment through secure third-party platforms

Upon booking, the client authorizes Yours Truly Skin & Body to charge the full amount of the selected service to the payment method provided. Payments are processed securely in compliance with applicable data protection and payment security laws, such as the Payment Card Industry Data Security Standard (PCI-DSS).

Promotions and Discounts

Promotions, discounts, and offers must be applied at the time of booking and cannot be combined unless explicitly stated. Discount codes or vouchers must be entered during the booking process and are not applicable retroactively.

Refunds and Cancellations

Clients may cancel or reschedule their appointment without penalty if they notify the Company at least 48 hours prior to the scheduled appointment time. If a cancellation or rescheduling request is made less than 48 hours before the appointment, 50% of the total service cost will be charged as a late cancellation fee.

No-Show Policy

If a client fails to attend their appointment without providing prior notice, this will be considered a “no-show.” In the event of a no-show, the full payment for the service is non-refundable, and no credit will be issued toward future services.

Non-Refundable Deposit

Certain services may require a non-refundable deposit at the time of booking, in addition to the full payment requirement. If applicable, deposits will be communicated at the time of booking. Deposits will be applied toward the total cost of the service, but they are forfeited in the event of a late cancellation or no-show.

Refund Policy

As a general rule, all sales and payments for services are final. Yours Truly Skin & Body does not offer refunds for completed services. However, if the Company cancels an appointment due to unforeseen circumstances or operational reasons, clients will receive a full refund or the option to reschedule at no additional cost.

In exceptional cases, refunds may be granted at the sole discretion of the Company, particularly in cases of medical emergencies or other unavoidable circumstances. Requests for such exceptions must be submitted in writing.

By booking a service, the client agrees to the payment, refund, and cancellation policies outlined above. Any exceptions to these policies must be expressly authorized by Yours Truly Skin & Body.

Privacy and Data Collection

Yours Truly Skin & Body respects the privacy of its clients and is committed to protecting personal information. The Company collects, stores, and uses personal data under its Privacy Policy, which governs all data collection and use related to services offered on this website.

By using the website and booking services, clients agree to the terms outlined in the Privacy Policy. The Privacy Policy details the types of information collected, how it is used, and the measures taken to ensure data security.

Clients are encouraged to review the Privacy Policy in full before using the website or booking services. The Privacy Policy can be accessed at the following link: Privacy Policy

Medical Disclaimers

The services provided by Yours Truly Skin & Body, including but not limited to microneedling, chemical peels, injectables (Botox, dermal fillers), PRP therapy, laser treatments, IV therapy, and body sculpting, are intended for aesthetic and wellness purposes. Licensed professionals, including Cynthia Korba, R.N., and other qualified practitioners, perform these services. However, clients must acknowledge and understand the following important disclaimers and limitations:

No Guarantee of Results

Yours Truly Skin & Body does not guarantee specific outcomes or results from any of the services provided. While the treatments are performed with a high standard of care and professionalism, the effects may vary from person to person depending on individual health conditions, skin type, lifestyle, and other factors. Results may take time to manifest and, in some cases, may require multiple sessions to achieve the desired effect.

The Company makes no warranties, expressed or implied, regarding the effectiveness or duration of results, nor does it claim that any service will completely eliminate specific skin conditions, wrinkles, fat deposits, or other cosmetic concerns.

Inherent Risks

All aesthetic and medical treatments carry inherent risks. Clients must understand and accept that the following risks may be associated with treatments:

Microneedling: Risk of infection, scarring, prolonged redness, swelling, or irritation.
Chemical Peels: Possible side effects such as irritation, redness, skin peeling, hyperpigmentation, or, in rare cases, scarring.
Botox and Dermal Fillers: Risks include bruising, swelling, allergic reactions, uneven results, and, in rare cases, nerve damage or infection.
PRP Therapy: Possible swelling, bruising, mild discomfort, and rare risks of infection.
Laser Treatments: Risk of burns, scarring, pigment changes, and other skin reactions.
IV Therapy: Risks of bruising, infection, or phlebitis (vein inflammation) at the injection site, along with possible allergic reactions to the infused substances.
Body Sculpting: Potential side effects include discomfort, bruising, swelling, or, in rare cases, skin irregularities or nerve damage.

Clients must disclose any underlying medical conditions, allergies, or sensitivities prior to treatment. Failure to provide accurate and complete health information may increase the risk of adverse reactions or complications. Yours Truly Skin & Body reserves the right to refuse treatment if it believes that a particular procedure may pose a health risk to the client.

Consultation with a Healthcare Provider

Clients are strongly encouraged to consult with their primary healthcare provider or a licensed medical professional before undergoing any cosmetic or aesthetic treatment. The services provided by Yours Truly Skin & Body are not intended to diagnose, treat, cure, or prevent any medical conditions. They are elective, non-essential treatments designed to enhance appearance and wellness, not to replace medical advice or treatments prescribed by licensed healthcare providers.

No Substitution for Medical Advice

The information provided on the Yours Truly Skin & Body website, including any descriptions of services, procedures, or expected results, is for informational purposes only and should not be construed as medical advice. Any statements regarding health benefits or outcomes from services are based on client experiences and available research but do not constitute professional medical opinions.

Clients should not rely on information from the website or consultations at Yours Truly Skin & Body as a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider.

Client Responsibility for Aftercare

Following all post-treatment guidelines is essential for achieving the best results and minimizing risks. Clients are responsible for adhering to any aftercare instructions provided by Yours Truly Skin & Body following their treatment. The Company is not liable for adverse effects resulting from a client's failure to follow prescribed aftercare protocols, including but not limited to avoiding sun exposure, applying recommended products, or refraining from certain activities.

Limitation of Liability

To the fullest extent permitted by law, Yours Truly Skin & Body, its employees, and agents disclaim all liability for any direct, indirect, incidental, or consequential damages resulting from any service or treatment. This includes, but is not limited to, any harm or injury resulting from unforeseen reactions, allergies, infections, or complications that may arise from treatments. The Company’s total liability, in any case, shall not exceed the total amount paid by the client for the services rendered.

Acknowledgment of Risks

By booking and undergoing services at Yours Truly Skin & Body, clients acknowledge that they have been informed of the potential risks, have had the opportunity to ask questions, and voluntarily assume these risks. Clients also agree to release Yours Truly Skin & Body, its practitioners, and staff from any claims arising from their use of the services provided.

Affiliations & Certifications

Yours Truly Skin & Body is dedicated to providing the highest standards of care in all its aesthetic and wellness treatments. The Company and its practitioners uphold professional excellence through various affiliations and certifications that underscore their commitment to safety, quality, and cutting-edge procedures.

Cellular Medicine Association (CMA) Accreditation

Yours Truly Skin & Body is proud to be accredited by the Cellular Medicine Association (CMA). This prestigious accreditation ensures that the Company adheres to the highest standards of training, ethics, and professional conduct in the field of regenerative and aesthetic medicine. The CMA certifies that the practitioners are qualified to perform advanced procedures such as PRP (Platelet-Rich Plasma) Therapy and other related services, with full compliance to the protocols established by the Association.

The CMA is a leading organization dedicated to the promotion of safe and effective regenerative medicine practices. Accreditation by this body guarantees that the Company and its practitioners are well-versed in the latest advancements in cellular medicine and are fully trained in the proper administration of treatments such as PRP Therapy.

Clients can rest assured that the services they receive, especially those involving regenerative treatments, are performed by professionals who meet or exceed the standards set forth by the Cellular Medicine Association.

Certifications of Practitioners

All treatments offered at Yours Truly Skin & Body are administered by licensed and certified professionals. This includes:

Registered Nurses (R.N.), like Cynthia Korba, who are certified to administer medical-grade injectables, microneedling, and other advanced aesthetic treatments.
Practitioners trained and certified in performing chemical peels, laser treatments, and body sculpting procedures.

Practitioners at Yours Truly Skin & Body follow ethical and professional standards required by their certifying bodies and continue to pursue further education and training to stay current with the latest advancements in the industry.

Commitment to Continuing Education

To ensure that clients receive the most advanced and safe treatments, practitioners at Yours Truly Skin & Body regularly participate in ongoing education, including certification programs and professional development seminars. This commitment ensures that all treatments are performed using the most current methods and technologies available in the aesthetic industry.

Service Standards and Quality Assurance

Yours Truly Skin & Body maintains strict quality assurance standards to ensure the safety, hygiene, and effectiveness of all treatments. All procedures follow industry-standard hygiene and sterilization protocols, and the Company uses only FDA-approved products for injectables, skincare, and other services.

By booking services with Yours Truly Skin & Body, clients are assured of receiving care from accredited and highly trained professionals who uphold the highest standards in aesthetic and regenerative medicine.

Age Restrictions

Yours Truly Skin & Body is committed to ensuring the safety and well-being of all clients, particularly those who may be under legal age for certain aesthetic and wellness procedures. The following age restrictions apply to services offered by the Company:

Minimum Age Requirement
Clients must be at least 18 years of age to book and receive treatments at Yours Truly Skin & Body without parental or guardian consent. This applies to all services, including but not limited to:

Microneedling
Chemical peels
Botox and dermal fillers
PRP (Platelet-Rich Plasma) therapy
Laser treatments
IV therapy
Body sculpting

Parental Consent for Minors
For clients who are under the age of 18, certain non-invasive treatments may be provided with the explicit, written consent of a parent or legal guardian. Both the minor and the parent or guardian must attend a consultation prior to treatment, during which the risks and benefits will be explained in full. The parent or guardian must remain present during the procedure.

Eligible treatments for minors (with parental consent) may include:

Basic skincare consultations
Acne-related treatments (subject to approval by the practitioner)
Light chemical peels for acne or skin texture improvement

No injectable treatments (such as Botox or dermal fillers) or advanced treatments (such as PRP Therapy or laser treatments) will be performed on individuals under 18 years of age, regardless of parental consent.

Proof of Age
All clients booking services must provide valid proof of age, such as a driver’s license, passport, or other government-issued identification, prior to treatment. Yours Truly Skin & Body reserves the right to refuse service if appropriate proof of age is not provided.

Compliance with State and Local Laws
Yours Truly Skin & Body complies with all applicable state and local laws regarding age restrictions for aesthetic and medical treatments. In the state of Kentucky, it is illegal to provide certain medical-grade aesthetic treatments to minors without the presence and consent of a legal guardian. The Company adheres strictly to these regulations and reserves the right to deny services to individuals who do not meet the necessary legal age requirements.

Client Responsibility
Clients (or their legal guardians, in the case of minors) are responsible for disclosing their correct age at the time of booking. Providing false or misleading information about age may result in the cancellation of services and possible suspension of future bookings. In the case of minors receiving treatment, the parent or guardian assumes full responsibility for understanding the risks and outcomes associated with the procedure.

By booking and undergoing services at Yours Truly Skin & Body, clients affirm that they meet the required age criteria and that they fully understand the associated risks, consent requirements, and limitations.

User Conduct and Website Misuse

By accessing and using the Yours Truly Skin & Body website, clients agree to comply with the following guidelines regarding acceptable conduct. The website is intended to be used for booking services, learning about treatments, and communicating with the Company. Any misuse of the website, including fraudulent activity or abuse of booking systems, will not be tolerated.

Prohibited Activities
Users agree not to engage in any of the following activities when accessing the Yours Truly Skin & Body website:

Fraudulent Booking: Booking appointments under false pretenses, including using false personal or payment information, or making multiple bookings without intent to attend.
Unauthorized Access: Attempting to gain unauthorized access to the website, its servers, or any related systems, including hacking or bypassing security measures.
Data Scraping: Using any automated systems, including bots, scrapers, or spiders, to access the website for any purpose without the Company’s express permission.
Misuse of Booking System: Repeatedly booking and canceling appointments in a manner that disrupts the Company’s operations or availability of services.
Harmful Actions: Uploading, transmitting, or distributing viruses, malware, or any harmful code intended to damage or disrupt the website or the servers used to host the site.
Inappropriate Behavior: Posting or transmitting any unlawful, abusive, threatening, harassing, defamatory, obscene, or otherwise objectionable material through the website or in communication with the Company.
Violation of Intellectual Property Rights: Using the website or its content in a manner that infringes on the intellectual property rights of Yours Truly Skin & Body or third parties.
Unauthorized Use of Information: Using personal information obtained from the website for any purpose other than booking services or in compliance with the Company’s Privacy Policy.

Consequences of Misuse
Yours Truly Skin & Body reserves the right to take appropriate action against any user who violates these conduct guidelines, including but not limited to:

Account Suspension or Termination: Users who engage in prohibited activities may have their website access restricted or permanently terminated.
Cancellation of Appointments: The Company may cancel any existing or future appointments made by users found to be misusing the booking system or engaging in fraudulent behavior.
Legal Action: The Company reserves the right to pursue legal remedies, including seeking damages, against any user who engages in unlawful activity or violates these Terms.
Banning from Future Services: Users who have been found to violate these conduct guidelines may be permanently banned from using the website or receiving services from Yours Truly Skin & Body.

Reporting Misuse
If any user suspects misuse of the website or experiences inappropriate behavior by another user, they are encouraged to report the issue to Yours Truly Skin & Body immediately. The Company will investigate all reports and take appropriate action as necessary to maintain the integrity of the website and the safety of its users.

Compliance with Laws
Users agree to comply with all applicable local, state, and federal laws when using the website and booking services. Any unlawful activity, including attempts to defraud the Company or other users, will be reported to the appropriate authorities.

Company's Right to Monitor and Enforce
Yours Truly Skin & Body reserves the right, but is not obligated, to monitor any and all activity on its website to ensure compliance with these Terms. The Company may take any necessary action to protect its interests and the safety of its users, including investigating potential violations and cooperating with law enforcement agencies.

By accessing the website, users acknowledge and agree to adhere to the above guidelines for conduct and understand that violations may result in the consequences outlined herein.

Modification of Services and Pricing

Yours Truly Skin & Body reserves the right to modify or discontinue any of its services, treatments, or products, as well as adjust pricing, at any time and without prior notice. These changes may be implemented to reflect updates in treatment protocols, industry advancements, cost fluctuations, or other business-related decisions.

Service Modifications
The Company may make modifications to its service offerings, including but not limited to:

The addition of new treatments, products, or service enhancements.
The discontinuation of certain services or treatments based on demand, supplier availability, or regulatory updates.
Adjustments to treatment protocols to incorporate new medical or aesthetic advancements that improve safety, efficacy, or client satisfaction.

Clients who have already booked appointments will be informed of any significant changes that may impact their scheduled services, and alternative solutions will be offered when necessary. If a scheduled service is discontinued or substantially altered, clients will be provided with the option to modify their booking or receive a full refund for prepaid services.

Pricing Modifications
The Company reserves the right to adjust pricing for any of its services or products at any time. Pricing changes may be the result of:

Increased costs associated with products, equipment, or regulatory compliance.
Adjustments to reflect the value of newly introduced techniques or products.
Periodic evaluations to maintain competitive pricing within the industry.

All pricing modifications will be reflected on the Yours Truly Skin & Body website and will apply to future bookings and purchases. Clients are encouraged to regularly review the website for the most up-to-date pricing information.

No Retroactive Price Changes
Any price changes will not affect clients who have already booked or paid for services prior to the price adjustment. For example, if a client books a service at the current rate, they will not be charged a higher rate if the price increases after the booking has been confirmed.

Special Offers and Promotions
Yours Truly Skin & Body may offer special promotions, discounts, or limited-time offers on its services or products. These promotions are subject to specific terms and conditions and may be modified or discontinued at any time without prior notice.

Promotional pricing applies only during the specified promotional period and cannot be retroactively applied to bookings made outside of that period. Similarly, discounts or promotional offers may not be combined with other offers unless explicitly stated by the Company.

Right to Refuse Service

The Company reserves the right to refuse or cancel services at its discretion, especially in cases where a client’s health condition or specific circumstances may make a procedure inadvisable or unsafe. In such cases, clients will be informed promptly, and refunds or alternative treatments may be offered at the discretion of the Company.

Client Responsibility
It is the client’s responsibility to verify the pricing and service offerings at the time of booking. The Company is not responsible for any misunderstanding regarding the cost of services or treatment changes if the client has not reviewed the most recent information available on the website or by contacting the Company directly.

By using the website and booking services, clients acknowledge and agree to the Company’s right to modify its offerings and pricing without prior notice.